Look here for answers to those questions
you may have about our service,
Vintage Clothing & Accessories

Frequently asked Questions

How do you rate the condtion of your vintage items ?


Vintage items are not new they date back to a particular era, some have survived in amazing condition, while others may show some signs of age but we feel they still deserve to make it into our collection. Therefore we have listed our items into three Conditions:

1. MINT VINTAGE CONDITION:

Means the item although Vintage is unworn and good as the day it was made.

2. EXCELLENT VINTAGE CONDITION:

Means the items is in great shape for its age. ( Most of our stock will fall into this catagory, we will point out any age related marks)

3. FLAWED VINTAGE CONDITION:

Means the item is wearable but does have some repair, mark or damage. The flaws will be described.




How do you date your authentic Vintage Stock ?


Having worked with Vintage Clothing for many years we are experts in dating clothing, and we will also try and pass on any provenance we have on an item. We also categorize certain clothing into a decade they are based on for example 1980’s does 1940’s Tea Dress.




Where do you source your Vintage Stock ?


All of our stock is individually sourced mainly from Great Britain, with some pieces from the USA and Europe, we do not buy whole sale. Do contact us if you have some vintage items to sell.




Do you accept returns ?


We only allow returns or exchanges on very rare occasions, where we have made a mistake, so please choose carefully.

You must contact us within 48 hours of receiving your order if you have an issue, if an exchange or refund is issued it must be sent back within 48 hours after our conversation. No refunds or exchanges will be given with issues based upon fit of a garment, please ensure you measure correctly and if you need more measurements than listed please don't hesitate to get in contact with us. Our full returns policy is available in our return section.




How do you measure and size your stock ?


This answer is covered in detail on our 'Size Guide' tab so please have a look at that and if you have any further questions please contact us.




Do you buy vintage items ?


Yes, if you have something to sell please use the contact form with details.




Where Do You Ship & What are the Costs ?


We ship to most areas of the Uk for a flat rate per order or £4.50 We ship to many parts of the World, we have two flat rates by weight: parcel up to 1.99 kilo cost £18 parcels over 2 Kilos cost £54. If the item you are interested has does not got a weight listed please contact us via the contact form with the items details, and we will weigh and put the details on the website. Please note International orders may incur a customs or International duty fee that would have to be paid by the customer. We suggest that you contact your local customs office for current charges before you order to avoid any unexpected charges.




Do you send out a newsletter can I sign up for it ?


Yed I am now sending out a newsletter twice a month that will have all sorts of hints tips discounts just fill in the submissform in the footer come and join us.




Do you offer Gift Wrapping ?


Yes we absolutely do, we know how busy everyone is so when completing your order At Checkout: 1.Enter the shipping address if it is different to your address. 2. Add note at with your reason for gift ie. Chrismas / Birthday/Mothers Day/ Fathers Day/ etc with a personalised message We will then ensure the gift will be wrapped appropriately and will contain your message




Can I Pickup My Order ?


Yes you can, pickup is from Kiddrminister Worcestershire, UK. Please select free local pickup from dropdown menu at checkout, you will receive an email as soon as your item is ready to collect. (usually within same day)





Any Other Questions
Use This Contact Form

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