Look here for answers to those questions you may have about our Vintage Clothing, and Accessories

Frequently asked Questions

How do you rate the condtion of your vintage items ?


Vintage items are not new they date back to a particular era, some have survived in amazing condition, while others may show some signs of age but we feel they still deserve to make it into our collection. Therefore we have listed our items into three Conditions:

1. MINT VINTAGE CONDITION:

Means the item although Vintage is unworn and good as the day it was made.

2. EXCELLENT VINTAGE CONDITION:

Means the items is in great shape for its age. ( Most of our stock will fall into this catagory)

3. FLAWED VINTAGE CONDITION:

Means the item is wearable but does have some repair, mark or damage. The flaws will be described.




How do you date your authentic Vintage Stock ?


Having worked with Vintage Clothing for many years we are experts in dating clothing, and we will also try and pass on any provenance we have on an item. We also categorize certain clothing into a decade they are based on for example 1980’s does 1940’s Tea Dress.




Where do you source your Vintage Stock ?


All of our stock is individually sourced mainly from Great Britain, with some pieces from the USA and Europe, we do not buy whole sale. We do buy in the shop so do contact us if you have some vintage items to sell.




Do you accept returns ?


We only allow returns or exchanges on very rare occasions, where we have made a mistake, so please choose carefully.

You must contact us within 48 hours of receiving your order if you have an issue, if an exchange or refund is issued it must be sent back within 48 hours after our conversation. No refunds or exchanges will be given with issues based upon fit of a garment, please ensure you measure correctly and if you need more measurements than listed please don't hesitate to get in contact with us.




How do you measure and size your stock ?


This answer is covered in detail on our 'Size Guide' tab so please have a look at that and if you have any further questions please contact us.




Some items are for sale in your Worcester Store and on here, how does that work?


We are listing some items that are for sale in the Worcester Store. During the Pandemic some people just cant get to the store so we have done this to widen our audience. If the item sells on here first rest assured we will immediately take it off the shop floor, and get it packed and sent out to the buyer. If the item is sold in the shop we will remove it from the website as soon as we can, if there is a delay or overlap and the item is sold in our Worcester Store before we have removed it on here and it is then also purchased on here rest assure we will do an immediate refund to the online customer. Hopefully this will not happen as we will adjust our sales as soon as possible. Equally if you spot an item that is only on sale on here and would like to try it on do contact us with the ref number and we will take it to the store for your perusal. Please note items that are for sale on both platforms are listed as "This item is also for sale in our Worcester Store " in the description.





Open Tuesday - Saturday

10 am - 4 pm

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